Welcome to The Travel Mate! We're thrilled to have you embark on a journey with us. To ensure a smooth and enjoyable experience, please take a moment to go through our straightforward terms and conditions.

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Booking and Payment:

• Booking Confirmation: Your booking is confirmed when we receive your deposit or payment, as per our payment procedure.

• Payment: Payment methods and terms may vary based on your chosen service. We'll provide all payment details upfront.

• Cancellation: We understand that plans can change. Refer to our cancellation policy for information on refunds and charges if you need to cancel.

 

Your Responsibility:

• Travel Documents: Ensure you have the right travel documents (passport, visa, etc.) for your journey. We can offer guidance, but it's your responsibility to meet entry requirements.

• Health and Safety: Your well-being is vital. Follow local laws, guidelines, and safety instructions during your trip.

 

Changes and Flexibility:

• Trip Alterations: On rare occasions, we may need to adjust trip itineraries due to unforeseen circumstances. We'll communicate changes promptly.

• Flexibility: Travel sometimes surprises us. Stay open to new experiences; they often become cherished memories.

 

Privacy and Data:

• Data Security: We take your privacy seriously. Your data is used only for booking purposes and will not be shared without your consent.

• Marketing: By booking with us, you agree to receive occasional promotional emails. You can opt out at any time.

 

Feedback:

• Feedback: We value your feedback. Share your experiences, positive or constructive. It helps us improve and serve you better.

 

Liability:

• Limitation of Liability: While we aim for exceptional service, we're not responsible for unforeseen events or circumstances beyond our control.

 

Contact Us:

• Contact: If you have questions, concerns, or need assistance, reach out to our friendly support team. We're here to help.

Thank you for choosing The Travel Mate. We look forward to creating unforgettable travel memories with you!